Policies
Châu Đô policies

Privacy Policy

Châu Đô Joint Stock Company respects privacy and is committed to protecting information relating to customers, partners, and website visitors. This policy explains what information we may collect, why it is used, and the choices available to you.

1. Information we collect

We may receive your name, company, telephone number, email address, address, inquiry details, product interests, and basic technical data such as IP address, device type, browser, and access logs.

2. How information is used

  • Respond to inquiries, quotation requests, and business proposals.
  • Process orders, delivery, customer care, and after-sales support.
  • Improve website content, performance, and security.
  • Meet accounting, tax, legal, and dispute-resolution obligations.
  • Send product or corporate updates where you have agreed to receive them.

3. Information sharing

Châu Đô does not sell personal information. Information may be shared with carriers, technical service providers, banks, professional advisers, or competent authorities only where necessary and permitted by law.

4. Cookies

Cookies may be used to remember preferences, measure traffic, and improve the user experience. You may disable cookies in your browser, although certain features may not work as intended.

5. Security and retention

We apply reasonable organizational and technical measures to reduce unauthorized access, loss, or misuse. Information is retained only as long as required for the stated purpose or by applicable law.

6. Your rights

Subject to applicable law, you may request access, correction, updating, restriction, or deletion of personal information and may withdraw marketing consent at any time.

7. External links and children

This policy does not cover linked third-party websites. Our website is intended for business customers and partners and does not knowingly seek information from children.

8. Updates and contact

We may update this policy when our practices or legal requirements change. To exercise privacy rights or ask a question, please contact Châu Đô through the email, telephone number, or address published on this website.